Warranty Policy
At Cell Doctor we stand behind the quality of our repairs. Our warranty is designed to give customers confidence, clarity, and peace of mind.
Warranty Coverage
All repairs performed by Cell Doctor are covered under a limited repair warranty. This warranty applies only to the specific part replaced or service performed.
What the Warranty Covers
The warranty covers manufacturing defects or workmanship issues related to the repaired part. If a covered issue occurs within the warranty period, we will repair or replace the part at no additional cost.
What the Warranty Does NOT Cover
- Physical damage (drops, cracks, pressure damage).
- Liquid or water damage.
- Power surges or electrical damage.
- Damage caused after the repair.
- Issues unrelated to the original repair.
- Software problems, data loss, or updates.
Device Condition Disclaimer
We are not responsible for pre-existing issues that were present before the repair, including internal damage, corrosion, or prior third-party repairs.
Warranty Void Conditions
- The device is opened or repaired by another shop.
- The device shows signs of liquid damage after repair.
- The device is physically damaged after leaving our store.
Data Responsibility
Customers are responsible for backing up their data. Cell Doctor is not responsible for data loss during or after repairs.
Proof of Repair Required
Warranty claims require proof of service (receipt or repair record). No warranty service will be provided without verification.
Same-Day Evaluation
All warranty claims must be brought to our store for inspection. Most warranty-related evaluations are completed the same day.
Final Decision
Cell Doctor reserves the right to inspect and determine whether a repair qualifies for warranty coverage.
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Don't let a broken device slow you down. Visit us today for a free diagnostic and experience the Cell Doctor difference.